Privacy Policy

Khyam privacy and terms of use policy

Khyam is the trading name of Silent Vale Limited (Silent Vale) whose registered address is 10 Cheyne Walk, Northampton NN1 5PT. Our company registration number is 11624105.

• The expressions 'Khyam' as well as 'us' or 'we' denotes the proprietor of the website. The word 'you' signifies the individual using or viewing our website.
   
  
• By choosing to browse and use this site, you are agreeing to adhere to and be subject to the following terms and conditions of use, which, along with our privacy policy, govern the relationship between Khyam and you regarding this website. This website is intended to offer information to you about us and about the Khyam branded equipment we offer for sale.
  
  
• When you purchase any products, spares or accessories from Khyam, as part of the process, we collect personal information you give us such as your name, address, and email address. Certain information may be passed to our business partners to provide services such as returns, shipping, warranty, or refunds.
  
  
• When you provide us with any personal information to complete a purchase transaction ie. verify your credit or debit card, place an order, arrange for a delivery, or return of a purchase, we imply you have consented to our collecting it and using it for that specific purpose only.
  
  
• If we ask for your personal information for any other reason, like marketing, we will ask you directly for your expressed consent and provide you with an opportunity to decline.
  
  
• In general, the third-party providers used by us, such as transportation companies will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide us.
  
  
• Certain third-party service providers however, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them to fulfil your purchase.
  
  
• For any payment gateway used on this site to fulfil your transaction, we recommend you read their privacy policies so you can understand the way your personal information will be handled by these providers.
  
  
• Some payment providers may be in or have facilities that are in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. 
  
  
• Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 
  
  
• When you are browsing our website, we automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system. This information is not shared or sold to anyone else or any other company.
  
  
• If you consent to our e-mail marketing platform we may send you emails about our store, new products, and other updates such as special offer codes and blog posts. You can opt out of this at any time. Email marketing data is not shared or sold to any third parties.
  
  
• You are entitled free of any charge to information concerning your data stored by us and have right to request deletion of such data. If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, block or delete your data, or withdraw any consents you have given, please contact us directly. You may also submit a complaint to the responsible data protection supervisory authority. 
  
  
• The information found on this website's pages is intended for your general knowledge and use only and may be altered at any time without prior notice.
  
  
• We do not offer any guarantee regarding the accuracy of the information provided on this website for any specific purpose other than your intended use to understand the products we offer for sale, and information about us. Information presented may contain certain inaccuracies or mistakes or may be out of date. You may at any time report to us any alleged mistakes and we shall immediately correct those mistakes however we do not accept any liability for mistakes nor out of time data. 
  
  
• Your engagement with any information presented on this website is solely at your own risk. By continuing to use this website you confirm that any products, services, or information offered through this website satisfy your needs.
  
  
• This site contains content that is either owned by us or licensed to us. This content encompasses, but is not limited to, the design, layout, aesthetics, visual presentation, and graphics. Replicating this material is not allowed, except in accordance with the copyright notice, which is part of these terms and conditions.
  
  
• Any trademarks displayed on this website that are not owned by, or licensed to, the operator are not recognized on the site.
  
  
• Using any material, information or images contained on this website without permission could result in a claim for damages and/or may be considered a criminal offense. Occasionally, this website may feature links to other sites. These links are offered for your convenience to supply additional information. They do not imply that we support the website(s).
  
  
• We bear no liability for the content found on linked website(s).
  
  
• Your engagement with this website and any conflicts that may arise from that engagement are governed by the laws of England, Northern Ireland, Scotland, and Wales.