On the 6th September 2024, N&S Procurement Ltd took over the use of www.khyam.co.uk from Khyam (UK) Ltd and became the sole distributor of KHYAM branded products within Europe.

What does this mean for you if you purchased before this date?

 

WARRANTY:

N&S Procurement Ltd will be moving all previous customers from Khyam (UK) Ltd's LIFETIME WARRANTY over to our LIFETIME WARRANTY. This means you can still claim for any manufacturing defaults inline with our warranty terms and conditions. Our LIFETIME WARRANTY T&C's can be found here.

 

 

RETURNS/REFUNDS:

As we are a separate business, we are unable to refund you for any orders you placed with KHYAM (UK) LTD, and therefore you would need to make a claim through your payment provider. We will however offer replacements or store credit if there is a product to be returned or if you have received a product that is faulty.

We will take any claim on a case by case basis, we will do our best to support you on an ongoing basis.