Please see below for updates on how we are adapting to the way we work to cope with Covid-19
We are constantly assessing the way we work, to maintain a safe workplace for our staff and a safe service for our customers.
Our customer service team are working from home whenever possible, due to this we do not currently have a phone line available. We are however available via email or you can live chat to us on the website. We are currently operating a 4-day week during the winter months (Mon – Thurs until Jan 2021)
Ordering & Deliveries-
Orders placed online will continue to be dispatched as normal.
We are currently not able to offer a Next Day delivery service, this is due to a reduced work force in our warehouse and extended delays from couriers. Most items should be with you within 2-3 days.
You will receive an email with tracking details once your order has been dispatched.
Due to the current lockdown our office is closed and staff are working remotely. We may need to pause any returns/warranty claims until lockdown is over. Please do not post any items back to our office address, email us to register the return within your 30days, if you need to return the order urgently we will make alternative arrangments via email.
Please contact us to obtain more information.
We would like to wish you and your loved ones the best through this difficult and unprecedented time.