Please see below for updates on how we are adapting to the way we work to cope with Covid-19

Update 06.04.21

We are constantly assessing the way we work, to maintain a safe workplace for our staff and a safe service for our customers.

Contact-
Our customer service team are working from home whenever possible, due to this we do not currently have a phone line available. We are however available via email, or you can live chat to us on the website.

During this time period response times may be longer than usual.

Stock Availability-

The majority of items are now available on Pre-Order if they are not currently in stock, If Pre-Order does not show as an option this means that we do not currently have a date for when that item will be available.

Due to Covid-19 there are serious delays with certain lines from the far east, we will update any out of stock items as soon as we have a confirmed date of arrival.

Please sign up to the 'Email When Available' button to be notified as soon as we add stock

Ordering & Deliveries-
Orders placed online will continue to be dispatched as normal.
We are currently not able to offer a Next Day delivery service, this is due to a reduced work force in our warehouse and extended delays from couriers. Most items should be with you within 2-3 days.
You will receive an email with tracking details once your order has been dispatched.

Returns/Warranty-
For the safety of our staff we have closed our office and staff are working remotely. We may need to pause any returns/warranty claims for the time being. Please do not post any items back to our office address, email us to register the return within your 30days, if you need to return the order urgently we will make alternative arrangements via email.

Please contact us to obtain more information.

We would like to wish you and your loved ones the best through this difficult and unprecedented time.

Stay Safe.

Khyam Team.